Goals of Communication To inform –you are providing information for use in decision making To persuade –to reinforce or change a belief about a topic To build relationships –some messages that you send may have the goal of building good will between you and the other person. Barriers to Communication One person has no interest in the conversation. You are not able to participate in the discussion due to lack of knowledge on the subject. Jumping to conclusions without waiting for the whole message. Fear of offending the other person by expressing your opinions. You not feel comfortable sharing your feelings with the other person. Ways to Improve Communication Encourage feedback -Listen to what others have to say, good or bad Listen -Make an effort to listen to what the other person is saying Reduce misunderstandings -Meanings are not in words, but in